At Rekova, we aim to deliver a high-quality product designed to support recovery and well-being. If for any reason you are not satisfied with your purchase, please contact us and we will do our best to find a fair solution.
Due to the nature of dietary supplements:
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Once the returned product is received and inspected, approved refunds will be issued to the original payment method. Processing time may vary depending on the payment provider. Shipping costs are non-refundable unless required by law.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and order details. We will replace the product or issue a refund where appropriate.
We do not provide refunds for opened or used products, orders returned without prior contact, or incorrect usage of the product.
For any return or refund request, please contact: [email protected] - include your order number and a short description of the issue.